An effective integrated back office support is essentially what gives substance to your online gaming platform's personality, so to speak. You may attract players with the help of flashy graphics and creative use of marketing communications, but actually make them stick with you takes more than that. As an operator, an integrated back office support management system lends your business a great edge over relatively inferior rivals for the simple reason that it lets you better regulate the games, keep an eye on player behavior, improve overall experience by weeding out undesirables, and knowing what's working for your business and what's not in real time. Better integrated back office support and administration results in better player experience and improved preference for your online gaming site among players.
The online gaming platform offered by Connective Games comes with an integrated back office management support system so you don't have to rely on third party software for the same purpose. The main aim of our Back Office Management Support system is twofold: firstly, it makes it easy for you, the operator, to essentially perform various administrative tasks such as casino and poker player management, planning, scheduling and regulating poker tournament setups and structure, ring games etc.
Secondly, the integrated online gaming support and back office management support system comprises of a wide array of reporting and analysis tools that dispense highly useful information to the operator regarding the usage statistics and player preferences and so on. These help the operators to gain information that helps them take further business decisions as regards products and services with respect to player preferences.
Our system is managed through the admin section that can be totally customized, providing online poker and casino operators with the tools they wish to use for monitoring, controlling and managing their online gaming system and processes. The interface is built for ease-of-use and is intuitive, utterly simple, and seamlessly merges various aspects of the business to give you the complete picture in the least possible time. Along with the casino and poker software support and management, Connective Games also provides online poker tournament management services under back office support services to help you in defining poker tournament setup and structure and other integrated back office support matters whenever required.
Some of these modules included within the integrated back office support services are:
The integrated back office management support system is enabled to generate all the informative reports and management tools that you would need to run your online gaming business. Here's an example of some gaming tools that may be used in the administrative or reporting roles:
Online poker tournament management is a different ballgame from a logistical point of view. Rightly so, the integrated back office support provides you with a set of specially refined online poker tournament management tools that help online poker operators in planning the poker tournament structure, finalizing poker tournament setup and effectively administrating them through integrated 24/7 back office management support services when they're under way.
Payout management of online poker and casino players are a touchy issue and the speed and efficiency with which they are done can make or break the image of an online gaming business in the eyes of the players. That's why our integrated back office support system also features a well designed game cashier management system that steadily tracks player deposits, earnings and payouts.
A large chunk of player visits and/or registrations, as well as revenues come through affiliates in the world of online gaming. Our integrated back office management support system is built solidly to hold up this arm of your sales and marketing machinery. Our gaming affiliate management system is a multi-level hierarchical system, where you define an affiliate deal per node. This deal is a single or multi level revenue split share or percentage - what the online casino and poker affiliate business refers to as CPA (Cost per Acquisition) or lifetime revenue share. There is also functionality available for bonus sharing and float money. This makes it easier for you for your affiliate acquisition, retention and support. It also makes it easier to track how the affiliate assets are performing in terms of revenues brought in versus cost per acquisition.